The most advanced fire department operations platform ever created.
Real-time intelligence. Seamless coordination. Unmatched performance.
Operion reimagines what fire department software should be
Instant synchronization with your Computer-Aided Dispatch system. Automated unit recommendations, live incident tracking, and intelligent resource allocation that adapts in real-time.
Turn raw data into actionable insights with powerful analytics dashboards and customizable reports.
Native iOS and Android apps designed for firefighters in the field. Full offline capability ensures you're never disconnected.
CJIS compliant with SOC 2 Type II certification. Military-grade encryption protects sensitive operational data.
Expert support team available around the clock with average response time under 5 minutes for critical issues.
Monitor active incidents in real-time with our intuitive command dashboard. Track unit locations, view incident timelines, and coordinate resources with unprecedented clarity.
Built-in NERIS compliance ensures your department meets all federal reporting requirements. Generate NFIRS reports automatically with zero manual data entry.
Gain deep insights into department performance with our advanced analytics engine. Track response times, resource utilization, and operational efficiency with customizable dashboards.
See how Operion delivers superior value and capabilities
| Feature | Operion | FirstDue |
|---|---|---|
| Real-Time CAD Integration | ||
| Mobile Apps (iOS/Android) | ||
| AI-Powered Predictive Analytics | ||
| Offline Mode Support | ||
| Modern UI/UX Design | ||
| Custom Report Builder | Limited | |
| API Access & Integrations | Limited | |
| Average Support Response Time | < 5 minutes | 2-4 hours |
| Implementation Time | 2-4 weeks | 3-6 months |
| NERIS Native | ||
| NERIS Retrofitted |
See what department leaders are saying about Operion
Metro Fire Department
"Operion has transformed how we operate. Response times are down 15%, and our crews love the intuitive interface. Best decision we've made in years."
Coastal Fire & Rescue
"The analytics capabilities are game-changing. We can now make data-driven decisions about staffing, equipment, and resource allocation."
Northern Counties Fire District
"Implementation was seamless, and the support team is outstanding. Operion delivers everything they promise and more."
Join forward-thinking departments already using Operion to deliver faster, smarter emergency response.